Composing SalesNOW Emails from BlackBerry Messages Area

SalesNOW emails can be sent directly from within the SalesNOW application (See Composing SalesNOW Emails). However, this section outlines how emails can be sent directly from within the BlackBerry Messages environment and automatically saved for future reference in the Emails tab within SalesNOW.

To Compose a SalesNOW Email from within the BlackBerry Messages area, do the following:

  1. In the BlackBerry Messages area, click the trackball

  2. Highlight Compose SalesNOW Email and click the trackball

  3. Click the menu button and select Compose SalesNOW Email

  4. Highlight the contact's name to whom you would like to email, Jane Wilson, for example, click the trackball and click Email Jane Wilson (Note: if Jane Wilson does not have an email address stored on her contact record you cannot send her an email in this way)

  5. To add more email recipients, click the menu button and select either Add SalesNOW To:, Add SalesNOW Cc: or Add SalesNOW Bcc: (to select contacts from within SalesNOW) or select either Add To:, Add Cc: or Add Bcc: (to select contacts from within your BlackBerry Address Book)

  6. If you would like to associate this email to a lead or deal, click the magnifying glass image\ebx_-752130004.gif next to Lead/Deal field and select the Lead or Deal that you would like to associate to this email

  7. Type email subject and body

  8. Click the trackball and click Send to send your email

Note: If you are not within wireless coverage when you send an email, the email will automatically be sent once you return to wireless coverage

See Also:

Composing SalesNOW Emails