Instead of removing a contact that has requested to be taken off of an email list, by opting out, that contact can remain on the email list without being sent messages. The advantage of using this method, is that SalesNOW users are still able to associate a contact as being the recipient of past emails.
To opt out and ensure that a contact not be the recipient of any more emails, simply:
1. Go to Contacts and open the contact record of the contact that you wish to have opt out of emails.
2. Scroll down to the section titled Constant Contact.
3. Click opt out in the right corner.
4. Click Yes to complete this action
See Also:
Adding SalesNOW Contacts to a Constant Contact List