Turn On Capture Calls

To configure SalesNOW to capture phone call logs following an outbound call, do the following:

1. Tap Options on the tab bar.
2. Tap Android Integration and then tap Capture call
3. Tap the appropriate option:
   1. Tap Only for SalesNOW to have the system prompt whether you would like to create a call log following any call to or from a SalesNOW contact
   2. Select Always to have the system record a call log following any incoming or outgoing calls, or
   3. Select Never to have the system not prompt for a call log following a call

Note: It is possible to create a SalesNOW call log at any time, however if the user would like to be prompted following a call they must have launched the call from SalesNOW and after hanging up, reopen the SalesNOW application.

See Also:

Creating Call Logs