
Sales Commissions & Their Effect on Profitability
Automation, Customer Service, Staffing, Workflows
Sales commissions are one of the most common ways to motivate a sales team. When structured well, they drive focus, energy, and results. But when they are based solely on revenue, they can unintentionally hurt profitability.
Many organizations…

5 Questions to Ask When Selecting a CRM
Automation, CRM Advice, Customer Service, Staffing, Workflows
Choosing a new CRM system can feel overwhelming. Demos often showcase flashy features, but the real decision goes far deeper. Especially for manufacturers and distributors, the right choice is about more than price or interface.
The true…

The Difference Between a Good Proposal and a Great One
Automation, CRM Advice, Customer Service, Staffing, Workflows
When businesses ask how they can achieve faster sales cycles, higher estimation accuracy, and a more seamless buying process, the answer often comes down to one thing: sales proposals.
A sales proposal is not just a document. It is the primary…

Most Successful CRM Implementations Have 1 Thing in Common: Strong Leadership Involvement
Automation, CRM Advice, Customer Service, Staffing
When it comes to implementing a Customer Relationship Management (CRM) system, businesses often focus on technical aspects, features, and functionality. However, after years of helping organizations transform their sales processes, we've discovered…

The Hidden Costs: How Forecasting Errors Impact Your Business Planning
CRM Advice, Customer Service, Workflows
Accurate forecasting isn’t just a nice to have it’s essential for business success. At SalesNow, we’ve seen how forecasting errors can disrupt operations, affect your bottom line, and create costly ripple effects throughout your organization.
The…

The Biggest Warning Sign You Need a New CRM: When Sales and Operations Remain Disconnected
Automation, CRM Advice, Customer Service, Workflows
In today's competitive business landscape, having the right Customer Relationship Management (CRM) system isn't just a nice-to-have—it's essential for sustainable growth and operational efficiency. But how do you know when your current CRM…

Balancing Act: How Your Sales Commission Structure Impacts Profitability
Automation, CRM Advice, Customer Service, Staffing
Sales commissions can powerfully motivate your team, but when structured incorrectly, they can undermine your profitability. At SalesNow, we've seen many businesses focus exclusively on revenue-based incentives without considering how commission…

Why B2B Should Always Be P2P: The Human Element in SaaS Sales
CRM Advice, Customer Service, Getting Started
Over the past few years, I’ve noticed a troubling trend in the world of SaaS sales. With so much of it happening digitally, the human element—the people we’re actually serving—seems to be getting overlooked more and more.
It feels…